Frequently Asked Questions
If your question hasn't been answered below, please contact us with your question. We'll respond to you as soon as we can and may include it here if we think it will help other customers.
Yes, all of our products are manufactured at our UK premises in West Yorkshire.
Yes. You can wash this product at 40°C.
Jay-Be® mattress protectors are laminated with an intelligent waterproof membrane which has tiny micro-pores to allow air to flow through but are too small for moisture to get through.
The Jay-Be® mattress protector is laminated with an intelligent waterproof membrane which also performs as a barrier that dust mites and allergens cannot physically pass through.
No, Jay-Be® mattress protectors are made with an extra soft and flexible waterproof membrane which does not make any noise or feel plasticky.
No, Jay-Be® mattress protectors are fully machine washable and made with a soft knitted outer fabric, so they are soft enough to sleep on while offering protection to your mattress.
Yes, Jay-Be® mattress protector’s cover the entire mattress to ensure it is fully protected on all sides.
Jay-Be® products are sold by a wide variety of retailers, both online and in retail stores. You can find a retailer on our Where to Buy page.
Simply visit our guarantee section to sign up with us and register your details.
As a manufacturer, we suggest a recommended retail price (RRP) for our products. However, each individual retailer decides their own selling price they ultimately offer to their customers. Be sure to check the total price including delivery costs to make fair comparisons.