Frequently Asked Questions
Please find below our most popular questions relating to this product. To view our full list of FAQ's and to be able to post your own question you can always check out our dedicated FAQ page. If this doesn't answer your question, you can alternatively contact the Jay-Be® Customer Care team who will be more than happy to help you.
No, Jay-Be® mattress protectors are fully machine washable and made with a soft knitted outer fabric, so they are soft enough to sleep on while offering protection to your mattress.
Yes, Jay-Be® mattress protector’s cover the entire mattress to ensure it is fully protected on all sides.
No, Jay-Be® mattress protectors are made with an extra soft and flexible waterproof membrane which does not make any noise or feel plasticky.
The Jay-Be® mattress protector is laminated with an intelligent waterproof membrane which also performs as a barrier that dust mites and allergens cannot physically pass through.
Jay-Be® mattress protectors are laminated with an intelligent waterproof membrane which has tiny micro-pores to allow air to flow through but are too small for moisture to get through.
Yes. Both our mattress protectors and our bedding sets are machine washable at 40°C.
Our storage covers and mattress protectors are all manufactured at our UK premises in West Yorkshire.
Simply visit our guarantee section to sign up with us and register your details.
As a manufacturer, we suggest a recommended retail price (RRP) for our products. However, each individual retailer decides their own selling price they ultimately offer to their customers. Be sure to check the total price including delivery costs to make fair comparisons.
Jay-Be products are sold by a wide variety of retailers, both online and in retail stores. You can find a retailer on our Where to Buy page.