Visitor Contract

If you purchased your product from this website your guarantee will have been registered and emailed to your automatically. If you want to download a copy you can do so by logging into your account or by creating an account.

If you purchased your product from one of our retailers then you can register your guarantee by logging into your account or by creating an account and then going into the guarantee section. Please note we only ask for the details needed to register your guarantee. 

An e-Fibre mattress is made up of smart polyester fibres which are bonded together to offer varying softness’s and support like foam but unlike foam, e-Fibre is free from Volatile Organic Compounds (VOC's), odourless and hypoallergenic. Furthermore, the unique open cell structure of e-Fibre allows air to flow through the mattress which reduces moisture build up, thereby creating a drier, fresher and more temperature ambient sleep environment.

A layer of Memory e-Fibre for quick response pressure relief sits on top of a supportive comfort layer of breathable rebound e-Fibre that provides supportive base. The mattress is topped with a soft to touch hypo-allergenic contemporary knitted cover. Our Memory e-Fibre mattress is 100% foam free and free from harmfull chemicals and VOC's.

A Micro e-Pocket mattress contains a core of individual springs, each resting within their own fabric pocket. This allows each spring to move independently which enables the mattress to adapt to the subtle contours of your body, for even more support and comfort. All Jay-Be® Micro e-Pocket mattresses have e-Fibre comfort layers which offer recovery and support like foam but unlike foam, e-Fibre is free from Volatile Organic Compounds (VOC's), odourless and hypoallergenic. Furthermore, the unique open cell structure of e-Fibre comfort layers allows air to flow through the mattress which reduces moisture build up, thereby creating a drier, fresher and more temperature ambient sleep environment.

Comfort is subjective, so it is for each individual to decide. However, it is widely regarded that having more pocket springs enables the mattress to react to the subtle contours of your body, thereby delivering a more personal and comfortable sleeping environment.

This is a good question and is often confusing for the consumer. The spring count is essentially the number of springs within the mattress. However, because the same mattress is often available in different sizes, the industry has generally taken to quoting one spring count based on the 5ft/150cm mattress width. This is because they are referring to the density of springs and it is important that consumers compare like for like. For instance, a 90cm wide mattress with circa 575 springs will have approximately the same density of springs as a 150cm wide mattress with 1000 springs. Therefore, they will provide the same feel. To be completely transparent, we try to quote both numbers wherever possible (e.g. We say our Supreme Single Pocket Sprung Folding Bed has 400 springs which is the equivalent of 1000 springs in a 5ft size mattress).

A Deep Sprung Core mattress has a traditional inter-connected spring system at its core. Each spring is connected to its neighbouring spring and act as one uniform support system. Open coils springs come in varying gauges to offer softer and firmer feels. Jay-Be® Deep Sprung Core mattresses have e-Fibre comfort layers which offer recovery and support like foam but unlike foam, e-Fibre is free from Volatile Organic Compounds (VOC's), odourless and hypoallergenic. Furthermore, the unique open cell structure of e-Fibre comfort layers allows air to flow through the mattress which reduces moisture build up, thereby creating a drier, fresher and more temperature ambient sleep environment.

Yes. Although it is not a legal requirement and unlike other folding beds, all Jay-Be® folding beds are independently tested by UKAS accredited laboratories for stability and durability and they exceed the same British (BS), European (EN) quality standards required to be met for regular beds. Also, for your further assurance and as a sign of the confidence we have in the quality of our folding beds, we back them with a manufacturer lifetime frame guarantee.

J-Tex is a specially engineered technical fabric made from PVC coated woven polyester and was developed to be stretch resistant and offer long term durability. We suspend J-Tex using high-tension springs to create a bed base system which is extremely strong and independently tested and proven to perform as well as regular permanent beds. It is also light weight, making your folding bed easier to transport and manoeuvre.

Many of our folding beds will fit into an average size car but we always recommend that you double check the packed dimensions before purchase. Every folding bed product detail page contains detailed dimensions. Please refer to the dimensions and specifications section or the product image gallery on each page.

Very stable. Unlike other folding beds, Jay-Be folding beds are independently rigorously tested by UKAS accredited laboratories to the same British (BS) and European (EN) durability and stability standards as regular bed frames. In other words, Jay-Be beds are proven to be very stable and perform as well as a regular bed and that’s why we’re confident to give a manufacturers Lifetime Frame Guarantee!

We believe so! Jay-Be folding beds are very easy to put up, taking less than 1 minute and they remain stable all night. Even the best airbeds will change throughout the night in response to the changing temperature in the room, particularly if the air temperature drops, airbeds are well known to go flatter since the air pressure reduces. Also, Jay-Be folding beds are independently rigorously tested by UKAS accredited laboratories to the same British (BS) and European (EN) durability and stability standards as regular bed frames. In other words, Jay-Be beds are proven to be very stable and perform as well as a regular bed and that's why we’re confident to give a manufacturers Lifetime Frame Guarantee!

All Jay-Be folding beds are independently tested by UKAS accredited laboratories for stability and durability and they exceed the same British (BS), European (EN) quality standards required to be met for regular beds. As such, as an indication of the confidence we have in the quality of our products and for your long-term assurance, we are pleased to provide a free frame guarantee on all of our Folding Guest Beds.

In several places. At the top of every product page at the right hand side you can find the product particulars. Here you can find basic dimensions. Each product also has a product image gallery. On the final slide of each gallery you will find a detailed dimension sketch. Further down each product detail page in the Dimensions and Specification section you can find a detailed breakdown of all dimensions and product weights. Finally in the Dimensions and Specification section you can download a Specification Sheet (PDF) that again provides detailed dimensions.

Our 100% foam free Memory e-Fibre mattress has . This is has a layer of breathable rebound e-Fibre A layer of Memory e-Fibre for quick response pressure relief sits on top of a supportive comfort layer of breathable rebound e-Fibre that provides supportive base. The mattress is topped with a soft to touch hypo-allergenic contemporary knitted cover. Our Memory e-Fibre mattress is